Shipping Policy

Shipping Fee

Our shipping policy is designed to be straightforward and customer-friendly, catering to various regions across the globe. We offer free shipping to certain countries and regions based on the order value, while other areas are subject to a flat shipping rate regardless of the order amount. Below are two tables detailing our shipping fees: one for countries where shipping fees are dependent on the order value, and another listing the flat shipping rates for other countries and regions.

Table 1: Order Value-Dependent Shipping Policy

Country/Region Shipping for Orders $98 and Above    Shipping for Orders Below $98
USA (excluding Hawaii, Alaska, Virgin Islands, AA) Free $20
Australia, Canada, Denmark, Finland, France, Germany, Hong Kong SAR, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Poland, Portugal, Singapore, South Korea, United Kingdom, Ireland, Belgium Free $20

Table 2: Flat Shipping Rate Policy

Country/Region Flat Shipping Fee
USA (Hawaii, Alaska, Virgin Islands, AA region) $80
Bahrain, Kuwait, Oman, Saudi Arabia, United Arab Emirates $100
Angola, Antigua and Barbuda, Argentina, Bangladesh, Bermuda, Bhutan, Bolivia, Brazil, Chile, Colombia, Costa Rica, Pakistan, Panama, Paraguay, Peru, Sri Lanka, Uruguay, Venezuela, Bahamas $80
Austria, Czech Republic, Sweden, Switzerland $80
Afghanistan and Other Countries/Regions* $80

 

*Note: "Other Countries/Regions" includes all countries not specifically listed in other categories of this table. For detailed information about which countries fall into this category, please refer to our full shipping policy documentation or contact our customer service team.

Shipping Time

Below are tables outlining our estimated shipping times across various global regions. These timeframes are provided to give you an understanding of how long it typically takes for orders to be delivered once they've been shipped. Please note, these are business days and do not include weekends or holidays.

North America

Country
Estimated Delivery Time
USA
5-10 Business Days
Canada
8-12 Business Days
Mexico
10-15 Business Days

Australia

Country
Estimated Delivery Time
Australia
10-15 Business Days
New Zealand
10-15 Business Days

Europe

Country/Region
Estimated Delivery Time
United Kingdom
10-15 Business Days
Ireland
10-15 Business Days
Germany
10-15 Business Days
France
10-15 Business Days
Switzerland, Sweden, Belgium & Denmark
10-15 Business Days
Rest of Europe
12-18 Business Days

Asia

Country/Region
Estimated Delivery Time
Singapore
10-15 Business Days
Malaysia
12-18 Business Days
United Arab Emirates
12-18 Business Days
Saudi Arabia
12-18 Business Days
Rest of Asia
12-18 Business Days

Africa

Region
Estimated Delivery Time
All of Africa
15-25 Business Days

South America

Region
Estimated Delivery Time
All of South America
15-25 Business Days

 

    Processing Times

    Orders can sometimes take 2-3 working days days to process after placing the order before shipping out. We do not ship on weekends.



    Where can I find my tracking number?

    When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

    If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

    If you need more detailed information, please shoot us an email at customerservice@megelin.com and we'll help you out!


    Unexpected Delays

    In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

    We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.